Thank you for the excellent, professional service you provided at my home. You exceeded my expectations in every way. I have never had a more considerate, professional contractor in my home. Your attitude and consideration for me and my home was truly exceptional. I will be happy to recommend you and your service to all of my patio home neighbors when their fireplaces need service. Thank you for your prompt attention to my service.
I called Fireplace Concepts and Doug talked me through multiple things to try to fix my fire logs. We were able to determine exactly what was wrong which saved me $225. I just needed a new remote control. Thanks to Doug at Fireplace Concepts my fire is burning bright!
Purchased a new gas log set. Very helpful during the process answering questions, etc. Install scheduled within a week, no problems except the remote we purchased wasn’t included. They returned the next day with the remote and everything works great.
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Lexington's Best Residential and Commercial Fireplace Retail Store
Thomas Williams founded Fireplace Concepts in 2001. In 2013, Thomas brought on Brent Littleton and Charlie Webb as partners. With over 65 combined years of experience in the fireplace industry, this team has changed the Lexington and Central Kentucky market. Fireplace Concepts installs fireplaces for the majority of home builders in the area and offers both residential and commercial fireplace solutions. Together, Fireplace Concepts created the first full service fireplace store in Lexington. Fireplace Concepts has a staff of trained professionals and install and service everything they sell.
Our mission is to provide the highest quality service and fireplace solutions. We are a company who shows up when we are scheduled to, stand behind every product we offer, insure satisfaction, and we are the best in town! We will fully service all of our products to make sure that your fireplace lasts you for years!